Front Desk Agent

Crown Reef Beach Resort and Waterpark
Myrtle Beach, SC

Crown Reef Beach Resort and Waterpark

2913 South Ocean Boulevard

Myrtle Beach, SC 29577

Telephone (843) 626-8077

514 Room Resort
Managed By Vacation Myrtle Beach
Join Our Team!!

At Vacation Myrtle Beach our vision is simple: To give our guests the most Exciting, Fun-Filled, and Enjoyable vacation experience ever. Our mission is more than just words – it is the reason we do what we do. Vacation Myrtle Beach delivers highly personalized service to our guests.  We are a leader in the Myrtle Beach area’s hospitality industry with an industry leading call center, an innovative restaurant, owning 3 resorts and operating 11, and nearly 4000 units in a variety of Myrtle Beach hotels and resorts right on the ocean. Vacation Myrtle Beach consistently delivers exceptional resort service with the help of dedicated, caring, diverse employees, thus outperforming the competition. Every day is a chance to discover something new and influence the hospitality business.

Work Location: Crown Reef Resort

How Will You Shine?

As a valued and successful Guest Services Agent you will be required to:

  • Answer guest questions and offer information and assistance
  • Answer telephones promptly always stating name and greeting as scripted
  • Perform all computer-related activities including guest reservations, arrivals, departures, and payment processing
  • Efficiently check guests in and out 
  • Communicate with other departments to fulfill guest needs 
  • Keep the work area neat and organized 
  • Store keys in secure area 
  • Report all unsafe conditions immediately  
  • Update guest information in the computer system accurately and promptly
  • Complete and submit work orders to Maintenance Staff in a timely manner

How Will You Be Rewarded?

Base pay

Paid Time Off

Floating Holiday Pay

Medical, Dental, and Vision Insurance within 60 days

Discounted hotel & resort Stays

Work today, get paid today available

Monthly, quarterly, and yearly recognition programs

Career advancement opportunities

Training and continuing development in hospitality roles

Why Should You Choose VMB?

Hospitality is at the heart of all we do at Vacation Myrtle Beach. We “WOW” by exceeding expectations, we teach and learn through communication, we embrace and drive change, and we make it happen with passion and determination. We are a family committed to integrity, faith, and a vision for growth. Here, you’ll find a family that’s comprehensive, values diversity, and is built on a foundational respect for people from all over the world.

We put people and relationships first, take an entrepreneurial approach to their work, and support colleagues in reaching their full professional potential.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.

Job Type: Full Time

Pay: Based on experience

Supplemental pay types:

Various Incentives 

Crown Reef Beach Resort and Waterpark

514 Room Resort

About Us

There is only one Crown Reef Beach Resort and Waterpark - featuring the finest accommodations, amenities, and service on the Grand Strand!

Crown Reef Beach Resort and Waterpark is a south Myrtle Beach resort featuring more than 500 rooms, a large conference center, year-round waterpark, indoor and outdoor water amenities, on-site dining, and so much more. Popular with families, couples and groups, Crown Reef Resort has something for everyone.